Effective Date: [Insert Date]
Website: https://roofbots.com
Contact: [email protected]
1. Introduction
Welcome to Roofbots. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our AI-powered services, or interact with us in any way.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following categories of data:
Personal Information: Name, email address, phone number, and payment information.
Usage Data: Device information, cookies, IP addresses, browser type, and analytics data.
User Input & AI Logs: Any text, messages, or inputs you submit through our AI systems.
Cookies: Used to enhance user experience, analyze performance, and support marketing efforts.
We do not knowingly collect data from minors under 18 and do not collect sensitive information such as health or biometric data.
3. How We Use Your Information
Roofbots uses collected data for the following purposes:
To provide and improve our AI-powered services.
To enhance and refine our AI models and customer experience.
To communicate with you about products, services, and promotions (if you have not opted out).
To process transactions and manage billing.
To ensure compliance with legal and regulatory obligations.
To provide customer support and respond to inquiries.
4. Third-Party Services
We use trusted third-party providers to help operate and improve our services. These include:
Go High Level – CRM and marketing automation platform.
Twilio – SMS and communication services.
OpenAI – AI model processing for chat and automation tools.
Grok – AI integration and system enhancement tools.
Each provider processes data on our behalf in accordance with their own privacy and security practices. We ensure these vendors meet industry standards for data protection.
5. Data Retention
We retain user data until account deletion or until it is no longer necessary for the purposes for which it was collected.
When you request deletion, we remove your information from our systems and CRM (Go High Level) within a reasonable timeframe.
6. User Rights
Depending on your location, you may have the following rights:
Access and Correction: You may request access to or correction of your personal data.
Deletion: You may request deletion of your data by contacting us directly.
Opt-Out of Marketing: You can opt out of marketing emails or messages at any time.
We currently do not engage in automated decision-making or profiling that has legal or significant effects on individuals.
7. Security Measures
We implement appropriate security measures to safeguard your data, including:
Encryption of stored and transmitted data.
Access controls to restrict internal data access to authorized personnel only.
While we take these measures seriously, please note that no system can guarantee complete security.
8. International Data Transfers
We currently do not transfer or store data outside the United States.
All processing occurs within servers and third-party services located in the U.S.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Analyze website performance and traffic.
Personalize your experience.
Support advertising and remarketing campaigns.
You can disable cookies through your browser settings, though some parts of the website may not function properly without them.
10. Children’s Privacy
Our services are not directed toward individuals under 18.
If we become aware that we have collected data from a minor, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will always be posted on our website with the revised effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact:
Roofbots
Attn: Privacy Officer
123 Main Street
Email: [email protected]
